From Parisian Cafés to Global SaaS: Rebecca’s Remarkable Journey
Rebecca’s professional journey is a testament to adaptability and perseverance. Originally from Paris, she began her career in hospitality while studying at the Hospitality School of Paris, balancing her education with work as a waitress in the city’s vibrant cafés. Her ambition soon led her to London, where she pursued a Master’s degree in Hospitality Management and launched her post-graduate career in sales roles with renowned international groups like Hilton and Radisson, as well as independent brands such as Derby Hotels.
When the pandemic disrupted the hospitality sector, Rebecca temporarily shifted gears, joining the British charity Help for Heroes. There, she managed sponsorships for the Invictus Games in collaboration with the British Ministry of Defence.
With over a decade of experience in hospitality sales, account management, and business development, Rebecca took a well-deserved seven-month break to backpack across South America. It was during this adventure, while in Northern Chile near the Atacama Desert, that she received an exciting job offer from Su. The opportunity brought her back to Europe, where she now resides in Mallorca in Spain’s Balearic Islands, embracing a new lifestyle after 10 years in London.
Why Rebecca Loves Su and Her Role
For Rebecca, Su marks her first foray into the SaaS/tech industry—a challenge she has embraced wholeheartedly. “I love applying my expertise in account management while learning something new every day,” she shares. Managing significant accounts with thousands of properties and connecting them to various channels is a responsibility she takes great pride in.
Rebecca particularly enjoys the balance her role offers: diving into APIs and technical features while maintaining a personal touch in client relationships. “This balance adds real value for our clients and sets us apart,” she explains.
Rebecca’s Success Mantra
Rebecca’s guiding principle is simple yet powerful: Passion for what we do is the foundation of every success.
Beyond Su: Rebecca’s Interests and How They Shape Her Work
Rebecca thrives on socializing and building genuine connections, a skill that translates seamlessly into her professional life. Her love for discovering new experiences, experimenting with different approaches, and learning from failures helps her stay innovative and adaptable.
A passionate traveler, Rebecca enjoys meeting people from diverse cultures and embracing new perspectives. This global mindset is essential in her role at Su, where she interacts with clients across five continents and collaborates with colleagues in New Zealand, India, Australia, the UK, Spain, and beyond. “Navigating cultural differences and time zones has been a rewarding challenge, and we learn so much from one another’s experiences,” she says.
Get in touch with Rébecca Santoni at rebecca@su-api.com
